Pursuant to Article 13 of the Privacy Code (Italian Legislative Decree no. 196 of 30 June 2003), below we set out our statement concerning handling of the personal data of users who interact with the website of Hotel Divino Amore – Casa del Pellegrino, starting from the address This statement relates solely to any treatment of users’ personal data handled by Hotel during and on occasion of browsing on the Site or make an online booking.

1. Types of data handled and processed

1.1. Browsing data: during the course of their normal operation, the information technology systems and software procedures used to operate this Site capture some personal data whose transmission is implicit in the use of Internet communication protocols. These are items of information that are not collected to be associated with identified interested parties but that, by virtue of their intrinsic nature, could make it possible, via processing and association with data held by third parties, to identify the Users. This category of data includes IP addresses or the domain names of the computers used by Users who connect to the Site, the addresses in URI (Uniform Resource Identifier) format of the resources requested, the time when the request is made, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the server (e.g. OK, error, etc.) and other parameters concerning the User’s operating system and computer environment. These data are used solely for the purpose of obtaining anonymous statistical information on Site utilization, to check that the Site is working properly.

1.2. Data voluntarily provided by Users: the optional, explicit and voluntary dispatch of data in web forms or of electronic mail to the addresses indicated on this Site involves subsequent acquisition of the sender’s address – necessary to respond to requests or to finalize bookings – as well as of any other personal data included in the message.

1.3. Cookies No use is made of cookies for the direct capture and transmission of information of a personal nature. Session cookies, when the browsing finished, are not captured. Hotel Divino Amore – Casa del Pellegrino doesn’t use any type of so-called persistent cookies.

2. Purpose of data handling and processing

Users data are collected and used to permit browsing on the Site, improve the browsing experience and also to respond to any requests or communications from Users

3. How data are handled and processed

Handling and processing is done by means of automated tools for the time strictly necessary to achieve the purposes for which the data have been collected.

4. Optional nature of provision of data

Apart from what has been specified for browsing data, the User has to provide his/her personal data to ask for the dispatch of informative material or other communications. Failure to provide them may make it impossible to obtain what has been requested.

5. Data Communication

Personal data of users belonging to a mailing-list are used only to achieve the purposed required; they are provided to third parties only for services (ex. Mail service) or for law reasons.

6. Data controller

The Data Controller responsible for the handling of Site Users’ personal data is: HOTEL DIVINO AMORE – Casa del Pellegrino situated in: Via del Santuario, 4 (Ardeatina km 12) 00134 – ROMA | Website: – email:

7. Rights of users

You have the right at all times to obtain confirmation of the existence of otherwise of your data and know their contents and origin, check their accuracy or ask for them to be supplemented, amended or rectified. You have also the right to ask for the deletion, conversion into anonymous form or blocking of data handled and processed in breach of the law, as well as to oppose, for legitimate reasons, their handling and processing.